Social Media Lab

Social Media
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Social Media Changes Communication

Social media has taken a more prominent role in our lives. It has redefined how we think about communication, not only in our social lives, but also in business relations and news coverage. I may hav…

Started Oct 13

What To Do When Social Media Turns Ugly

Online discussions of your company and its products aren't always pretty. Forrester offers some suggestions on what to do when the online conversation turns nasty. As your customers increasingly dis…

Started Sep 10

 

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Social Media added a blog post
Social media has definitely moved into the boardroom and Cisco knows it. That is why they published a report with the buzz word “social media” to get into the boardroom to sell more switch, routers and software. Cisco’s Annual Security Report 2009…
2 hours ago
Social Media added a blog post
Consumers are more likely to “lash out” on the online when they had something to say about a company or brand according to a report from Euro RSCG Worldwide titled Social Life and Social Media. According to the report 43% of US Internet users, espe…
December 1
Social Media added a blog post
According to a new study conducted by Harris Interactive and commissioned by Pontiflex, consumers are far more willing to share their email information with brands than their social networking details, demonstrating that email remains a key tool eve…
October 20
Social Media added a discussion
Social media has taken a more prominent role in our lives. It has redefined how we think about communication, not only in our social lives, but also in business relations and news coverage. I may have conceded and jumped on the social media bandwago…
October 13
Social Media added a discussion
Online discussions of your company and its products aren't always pretty. Forrester offers some suggestions on what to do when the online conversation turns nasty. As your customers increasingly discuss your business in online social media ranging…
September 10

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Social Media

Cisco Report Says Social Media Is A Problem

Social media has definitely moved into the boardroom and Cisco knows it. That is why they published a report with the buzz word “social media” to get into the boardroom to sell more switch, routers and software.

Cisco’s Annual Security Report 2009 is heavy on social media and its threats to business. According to the report “The threats and security issues that come with social media aren’t usually caused by vulnerabilities in software.
More commonly, these threats originate from individuals wh… Continue

Posted on December 15, 2009 at 11:41am —

Social Media

Brands Beware: Consumers More Likely To Lash Out Online

Consumers are more likely to “lash out” on the online when they had something to say about a company or brand according to a report from Euro RSCG Worldwide titled Social Life and Social Media.

According to the report 43% of US Internet users, especially women between the ages of 25 to 54 are more likely to “lash out” online than offline.

Users said the anonymity and the convenience of the Internet enabled them to behave differently online than they did face-to-face. Users felt that they were… Continue

Posted on December 1, 2009 at 2:17pm —

Social Media

Email a stepping stone to social media success

According to a new study conducted by Harris Interactive and commissioned by Pontiflex, consumers are far more willing to share their email information with brands than their social networking details, demonstrating that email remains a key tool even in social marketing campaigns.

The study found that while only 12% of online adults said they would be willing to provide marketers with social media information, such as a Twitter or Facebook name, a massive 96% had provided their email to brands… Continue

Posted on October 20, 2009 at 8:10am —

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